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AC3 vs Capgemini (inc. Empired): Which MSP is Better? | The MSP Playbook

Article 2026-06-11

AC3 vs Capgemini (inc. Empired)

A detailed comparison of two major Australian Managed Service Providers.

Feature AC3 Capgemini (inc. Empired)
Overall Score3.72.8
TypeCloud / Public SectorGlobal Integrator
Employees200-3001500-2000
Founded20001967
HeadquartersSydney, NSWSydney, NSW (Global HQ: Paris, France)
RevenuePrivatePrivate
Salary Range$75,000 - $155,000$95,000 - $180,000
SpecialtiesAWS, Azure, Cloud Migration, Government CloudCloud, Microsoft Dynamics, Enterprise Applications, Consulting
CertificationsAWS Partner, Microsoft Partner, VMware Partner, ISO 27001Microsoft Partner, AWS Partner, Salesforce Partner, SAP Partner
Green FlagsGood work-life balance
Strong cloud focus
Stable employment
Large global scale — can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support
Red FlagsBelow-market salaries
Limited career progression
Can be risk-averse
66% offshore workforce — highest of any major Australian MSP
Annual restructuring cycles — predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams
Worker ProsCloud focus
Work-life balance
Stable
Exposure to large, complex projects
Global brand opens doors
Some teams have excellent managers
Worker ConsBelow-market pay
Limited progression
Risk-averse
66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased — expect yours next
Executive bonuses while staff are made redundant

Which MSP Should You Choose?

Both Cloud / Public Sector and Global Integrator have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.