A detailed comparison of two major Australian Managed Service Providers.
Feature
Accelerate IT
Capgemini (inc. Empired)
Overall Score
3.5
2.8
Type
SMB Focus
Global Integrator
Employees
50-100
1500-2000
Founded
2008
1967
Headquarters
Sydney, NSW
Sydney, NSW (Global HQ: Paris, France)
Revenue
Private
Private
Salary Range
$70,000 - $145,000
$95,000 - $180,000
Specialties
Managed Services, Microsoft 365, Cloud, Security
Cloud, Microsoft Dynamics, Enterprise Applications, Consulting
Certifications
Microsoft Partner, AWS Partner, Fortinet Partner
Microsoft Partner, AWS Partner, Salesforce Partner, SAP Partner
Green Flags
Good work-life balance Stable employment
Large global scale — can handle enterprise projects Some genuinely talented people in specific teams Good vendor partnerships and certification support
Red Flags
Small scale Below-market salaries
66% offshore workforce — highest of any major Australian MSP Annual restructuring cycles — predictably unpredictable Acquired 4 companies in 5 years, erased all brands Below-market salaries (A$113K average vs A$128-138K market) Razer data breach: US$6.5M in damages awarded BOQ and ME Bank offshoring scandals documented Glassdoor reviews describe 'toxic' culture in some teams
Worker Pros
Work-life balance Stable
Exposure to large, complex projects Global brand opens doors Some teams have excellent managers
Worker Cons
Small scale Below-market pay
66% offshore means onshore roles are increasingly 'bridge' positions Annual restructuring creates constant uncertainty Below-market salaries with opaque promotion processes Four acquired companies erased — expect yours next Executive bonuses while staff are made redundant
Both SMB Focus and Global Integrator have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.