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Capgemini (inc. Empired) vs blueAPACHE: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Capgemini (inc. Empired) vs blueAPACHE

A detailed comparison of two major Australian Managed Service Providers.

Feature Capgemini (inc. Empired) blueAPACHE
Overall Score2.83.8
TypeGlobal IntegratorNetwork & Cloud Specialist
Employees1500-2000150-250
Founded19672003
HeadquartersSydney, NSW (Global HQ: Paris, France)Sydney, NSW
RevenuePrivatePrivate
Salary Range$95,000 - $180,000$75,000 - $155,000
SpecialtiesCloud, Microsoft Dynamics, Enterprise Applications, ConsultingNetworking, Cloud, Managed Services, Data Centre
CertificationsMicrosoft Partner, AWS Partner, Salesforce Partner, SAP PartnerCisco Partner, AWS Partner, Microsoft Partner, VMware Partner
Green FlagsLarge global scale — can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support
Good work-life balance
Strong technology focus
Stable employment
Red Flags66% offshore workforce — highest of any major Australian MSP
Annual restructuring cycles — predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams
Below-market salaries
Can be bureaucratic
Limited career progression
Worker ProsExposure to large, complex projects
Global brand opens doors
Some teams have excellent managers
Technology focus
Work-life balance
Stable
Worker Cons66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased — expect yours next
Executive bonuses while staff are made redundant
Below-market pay
Bureaucratic
Limited progression

Which MSP Should You Choose?

Both Global Integrator and Network & Cloud Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.