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Capgemini (inc. Empired) vs Fujitsu Australia: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Capgemini (inc. Empired) vs Fujitsu Australia

A detailed comparison of two major Australian Managed Service Providers.

Feature Capgemini (inc. Empired) Fujitsu Australia
Overall Score2.83.0
TypeGlobal IntegratorEnterprise / Government
Employees1500-20002000-3000
Founded19671970
HeadquartersSydney, NSW (Global HQ: Paris, France)Sydney, NSW (Parent: Tokyo, Japan)
RevenuePrivatePrivate
Salary Range$95,000 - $180,000$75,000 - $145,000
SpecialtiesCloud, Microsoft Dynamics, Enterprise Applications, ConsultingManaged Infrastructure, Government Services, Cloud, Digital Transformation
CertificationsMicrosoft Partner, AWS Partner, Salesforce Partner, SAP PartnerMicrosoft Partner, AWS Partner, Oracle Partner, SAP Partner
Green FlagsLarge global scale — can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support
Stable employment — Japanese ownership provides long-term stability
Good work-life balance in many teams
Strong government relationships
Red Flags66% offshore workforce — highest of any major Australian MSP
Annual restructuring cycles — predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams
Below-market salaries
Japanese parent company creates cultural friction
Limited career progression for non-Japanese speakers
Government contract dependency
Worker ProsExposure to large, complex projects
Global brand opens doors
Some teams have excellent managers
Japanese ownership provides stability
Good work-life balance
Government contracts provide scale
Worker Cons66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased — expect yours next
Executive bonuses while staff are made redundant
Below-market salaries
Cultural friction with Japanese parent
Limited career progression
Government contract dependency

Which MSP Should You Choose?

Both Global Integrator and Enterprise / Government have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.