A detailed comparison of two major Australian Managed Service Providers.
Feature
Capgemini (inc. Empired)
Kinetic IT
Overall Score
2.8
3.9
Type
Global Integrator
Government / Enterprise
Employees
1500-2000
400-700
Founded
1967
1998
Headquarters
Sydney, NSW (Global HQ: Paris, France)
Melbourne, VIC
Revenue
Private
Private
Salary Range
$95,000 - $180,000
$80,000 - $160,000
Specialties
Cloud, Microsoft Dynamics, Enterprise Applications, Consulting
Managed Services, Government IT, Cloud, Service Management
Certifications
Microsoft Partner, AWS Partner, Salesforce Partner, SAP Partner
Microsoft Partner, ITIL, ISO 20000, ISO 27001
Green Flags
Large global scale — can handle enterprise projects Some genuinely talented people in specific teams Good vendor partnerships and certification support
Strong employee satisfaction Good work-life balance Government stability Perth-based — less competition for talent
Red Flags
66% offshore workforce — highest of any major Australian MSP Annual restructuring cycles — predictably unpredictable Acquired 4 companies in 5 years, erased all brands Below-market salaries (A$113K average vs A$128-138K market) Razer data breach: US$6.5M in damages awarded BOQ and ME Bank offshoring scandals documented Glassdoor reviews describe 'toxic' culture in some teams
Government contract dependency Limited private sector exposure Can be risk-averse in some teams
Worker Pros
Exposure to large, complex projects Global brand opens doors Some teams have excellent managers
Strong employee satisfaction Good work-life balance Government contracts provide stability Perth market is less competitive
Worker Cons
66% offshore means onshore roles are increasingly 'bridge' positions Annual restructuring creates constant uncertainty Below-market salaries with opaque promotion processes Four acquired companies erased — expect yours next Executive bonuses while staff are made redundant
Government contract dependency Limited private sector exposure Risk-averse culture in some teams
Both Global Integrator and Government / Enterprise have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.