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Capgemini (inc. Empired) vs Logicalis Australia: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Capgemini (inc. Empired) vs Logicalis Australia

A detailed comparison of two major Australian Managed Service Providers.

Feature Capgemini (inc. Empired) Logicalis Australia
Overall Score2.83.8
TypeGlobal IntegratorGlobal/Local Hybrid
Employees1500-2000500-800
Founded19671997
HeadquartersSydney, NSW (Global HQ: Paris, France)Sydney, NSW (Global HQ: London)
RevenuePrivatePrivate
Salary Range$95,000 - $180,000$80,000 - $165,000
SpecialtiesCloud, Microsoft Dynamics, Enterprise Applications, ConsultingCisco Networking, Modern Workplace, Cloud, Security
CertificationsMicrosoft Partner, AWS Partner, Salesforce Partner, SAP PartnerCisco Partner, Microsoft Partner, AWS Partner, Fortinet Partner
Green FlagsLarge global scale — can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support
Global exposure
Good vendor partnerships
Strong technology focus
Red Flags66% offshore workforce — highest of any major Australian MSP
Annual restructuring cycles — predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams
Global parent creates cultural friction
Below-market salaries
Can be bureaucratic
Worker ProsExposure to large, complex projects
Global brand opens doors
Some teams have excellent managers
Global exposure
Vendor partnerships
Technology focus
Worker Cons66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased — expect yours next
Executive bonuses while staff are made redundant
Cultural friction
Below-market pay
Bureaucratic

Which MSP Should You Choose?

Both Global Integrator and Global/Local Hybrid have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.