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Capgemini (inc. Empired) vs Macquarie Technology Group: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Capgemini (inc. Empired) vs Macquarie Technology Group

A detailed comparison of two major Australian Managed Service Providers.

Feature Capgemini (inc. Empired) Macquarie Technology Group
Overall Score2.84.1
TypeGlobal IntegratorEnterprise / Cloud
Employees1500-2000500-800
Founded19671995
HeadquartersSydney, NSW (Global HQ: Paris, France)Sydney, NSW
RevenuePrivate$379.4M
Salary Range$95,000 - $180,000$85,000 - $170,000
SpecialtiesCloud, Microsoft Dynamics, Enterprise Applications, ConsultingData Centre, Cloud, Managed Services, Government Cloud
CertificationsMicrosoft Partner, AWS Partner, Salesforce Partner, SAP PartnerAWS Partner, Microsoft Partner, VMware Partner
Green FlagsLarge global scale — can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support
ASX-listed (ASX: MAQ) — financial transparency
Highest-rated MSP on Glassdoor (4.1/5)
Strong focus on cloud and security
Good culture and employee satisfaction
Red Flags66% offshore workforce — highest of any major Australian MSP
Annual restructuring cycles — predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams
Smaller scale — less exposure to enterprise projects
Limited international presence
Can be bureaucratic in some teams
Worker ProsExposure to large, complex projects
Global brand opens doors
Some teams have excellent managers
Highest-rated MSP on Glassdoor
Strong cloud and security focus
ASX-listed transparency
Good culture and employee satisfaction
Worker Cons66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased — expect yours next
Executive bonuses while staff are made redundant
Smaller scale — less enterprise exposure
Limited international presence
Some teams can be bureaucratic

Which MSP Should You Choose?

Both Global Integrator and Enterprise / Cloud have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.