A detailed comparison of two major Australian Managed Service Providers.
Feature
Capgemini (inc. Empired)
Tecala
Overall Score
2.8
3.9
Type
Global Integrator
Mid-Market Premium
Employees
1500-2000
150-300
Founded
1967
2005
Headquarters
Sydney, NSW (Global HQ: Paris, France)
Melbourne, VIC
Revenue
Private
Private
Salary Range
$95,000 - $180,000
$75,000 - $150,000
Specialties
Cloud, Microsoft Dynamics, Enterprise Applications, Consulting
As-a-Service, Cloud, Managed Services, Security
Certifications
Microsoft Partner, AWS Partner, Salesforce Partner, SAP Partner
Microsoft Partner, AWS Partner, Fortinet Partner, VMware Partner
Green Flags
Large global scale — can handle enterprise projects Some genuinely talented people in specific teams Good vendor partnerships and certification support
Good work-life balance Strong Microsoft partnership Stable employment
Red Flags
66% offshore workforce — highest of any major Australian MSP Annual restructuring cycles — predictably unpredictable Acquired 4 companies in 5 years, erased all brands Below-market salaries (A$113K average vs A$128-138K market) Razer data breach: US$6.5M in damages awarded BOQ and ME Bank offshoring scandals documented Glassdoor reviews describe 'toxic' culture in some teams
Small scale — limited exposure to large projects Below-market salaries Limited career progression
Worker Pros
Exposure to large, complex projects Global brand opens doors Some teams have excellent managers
Microsoft partnership Work-life balance Stable
Worker Cons
66% offshore means onshore roles are increasingly 'bridge' positions Annual restructuring creates constant uncertainty Below-market salaries with opaque promotion processes Four acquired companies erased — expect yours next Executive bonuses while staff are made redundant
Both Global Integrator and Mid-Market Premium have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.