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CyberCX vs Kyndryl Australia: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

CyberCX vs Kyndryl Australia

A detailed comparison of two major Australian Managed Service Providers.

Feature CyberCX Kyndryl Australia
Overall Score3.22.8
TypeSecurity / Private EquityInfrastructure Spin-off
Employees500-10001000-2000
Founded20192021
HeadquartersMelbourne, VICSydney, NSW (Global HQ: New York, NY)
RevenuePrivatePrivate
Salary Range$80,000 - $165,000$75,000 - $140,000
SpecialtiesCybersecurity, Penetration Testing, SOC, Incident ResponseManaged Infrastructure, Cloud, Mainframe, Enterprise Migration
CertificationsISO 27001, CREST, SOC 2, PCI DSSMicrosoft Partner, AWS Partner, SAP Partner
Green FlagsCybersecurity focus is high-demand
Good technology exposure
Growing rapidly
Fresh start — not burdened by IBM's bureaucracy
Focus on infrastructure services
Some teams have genuine technical depth
Red FlagsRapid acquisition strategy creates integration challenges
Below-market salaries at senior levels
Cultural inconsistency across acquired companies
Spun off from IBM — still finding its identity
Inherited IBM's legacy contracts and problems
Below-market salaries
High offshore ratio
Uncertain strategic direction
Worker ProsCybersecurity focus
Good tech exposure
Growing
Fresh start — can build culture from scratch
Infrastructure focus is clear
Some technical teams are excellent
Worker ConsAcquisition chaos
Below-market pay
Cultural inconsistency
Inherited IBM's problems
Below-market salaries
Uncertain strategic direction
High offshore ratio

Which MSP Should You Choose?

Both Security / Private Equity and Infrastructure Spin-off have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.