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Datacom vs Kyndryl Australia: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Datacom vs Kyndryl Australia

A detailed comparison of two major Australian Managed Service Providers.

Feature Datacom Kyndryl Australia
Overall Score3.12.8
TypeGlobal EnterpriseInfrastructure Spin-off
Employees5000-60001000-2000
Founded19652021
HeadquartersSydney, NSW (NZ HQ: Auckland)Sydney, NSW (Global HQ: New York, NY)
RevenuePrivatePrivate
Salary Range$75,000 - $160,000$75,000 - $140,000
SpecialtiesManaged Services, Cloud Infrastructure, Data Centre, Application DevelopmentManaged Infrastructure, Cloud, Mainframe, Enterprise Migration
CertificationsMicrosoft Partner, AWS Partner, Cisco Partner, VMware PartnerMicrosoft Partner, AWS Partner, SAP Partner
Green FlagsPrivately held — no PE pressure, no quarterly earnings
Low offshoring (~20%) — most work delivered locally
Genuine work-life balance in most teams
Rarely does mass layoffs — stable employment
Largest locally-owned IT company in Australia
Fresh start — not burdened by IBM's bureaucracy
Focus on infrastructure services
Some teams have genuine technical depth
Red FlagsBelow-market salaries (A$85-95K average vs A$128-138K market)
Career stagnation — 'dead man's shoes' culture
Internal politics favour tenure over talent
Graduate program used as cheap labour pipeline
Manager quality varies wildly between teams
Spun off from IBM — still finding its identity
Inherited IBM's legacy contracts and problems
Below-market salaries
High offshore ratio
Uncertain strategic direction
Worker ProsStability — private ownership means no restructuring cycles
Work-life balance is genuinely good
Local delivery — your job isn't being offshored
Good graduate programs with real mentorship
Fresh start — can build culture from scratch
Infrastructure focus is clear
Some technical teams are excellent
Worker ConsSalaries are 20-30% below market rate
Career progression is slow — 'dead man's shoes'
Manager quality varies wildly — your experience depends on your boss
Innovation is limited by risk-averse culture
Internal politics favour loyalty over competence
Inherited IBM's problems
Below-market salaries
Uncertain strategic direction
High offshore ratio

Which MSP Should You Choose?

Both Global Enterprise and Infrastructure Spin-off have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.