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DXC Technology vs The Missing Link: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

DXC Technology vs The Missing Link

A detailed comparison of two major Australian Managed Service Providers.

Feature DXC Technology The Missing Link
Overall Score2.54.0
TypeGlobal Systems IntegratorSecurity / Infrastructure
Employees3000-5000200-300
Founded20171999
HeadquartersSydney, NSW (Global HQ: Tysons, VA)Sydney, NSW
RevenuePrivatePrivate
Salary Range$80,000 - $150,000$75,000 - $155,000
SpecialtiesManaged Infrastructure, Legacy Migrations, Cloud, Enterprise ApplicationsCybersecurity, Infrastructure, Cloud, Managed Services
CertificationsMicrosoft Partner, AWS Partner, SAP Partner, Oracle PartnerISO 27001, Microsoft Partner, AWS Partner, Fortinet Partner
Green FlagsExposure to critical government IT infrastructure
Large-scale project experience
Some teams have excellent technical depth
Highest-rated small MSP on Glassdoor
Strong culture and employee satisfaction
Good technology focus
Red FlagsPerpetual restructuring — every 18-24 months since 2017 merger
High offshore ratio (~50%) with more offshoring planned
Below-market salaries (A$90-100K average)
Government contracts locked into long-term agreements with thin margins
Dead-end technical career paths
Merger of two struggling companies (CSC + HP ES) — problems compounded
Small scale — limited exposure to large projects
Below-market salaries at senior levels
Worker ProsGovernment projects provide stability and scale
Some teams have genuine technical depth
Global exposure through large contracts
Great culture
Technology focus
High Glassdoor rating
Worker ConsConstant restructuring creates anxiety and uncertainty
Below-market salaries with limited growth
Offshoring pressure on all government contracts
Merger integration still ongoing — cultural clashes
Technical career paths are dead ends
Small scale
Below-market pay at senior levels

Which MSP Should You Choose?

Both Global Systems Integrator and Security / Infrastructure have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.