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FocusNet Technology vs The IT Department: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

FocusNet Technology vs The IT Department

A detailed comparison of two major Australian Managed Service Providers.

Feature FocusNet Technology The IT Department
Overall Score3.63.8
TypeRegional / Mid-MarketNon-Profit Specialist
Employees100-20030-60
Founded20042005
HeadquartersMelbourne, VICSydney, NSW
RevenuePrivatePrivate
Salary Range$70,000 - $145,000$70,000 - $140,000
SpecialtiesCloud Solutions, Managed Services, Hosting, SecurityNon-Profit IT, Managed Services, Cloud, Microsoft 365
CertificationsMicrosoft Partner, AWS Partner, VMware PartnerMicrosoft Partner, AWS Partner
Green FlagsGood work-life balance
Technology focus		Good work-life balance
Technology focus
Red FlagsSmall scale
Below-market salaries		Very small scale
Limited career progression
Worker ProsTechnology focus
Work-life balance		Technology focus
Work-life balance
Worker ConsSmall scale
Below-market pay		Very small scale
Limited progression

Which MSP Should You Choose?

Both Regional / Mid-Market and Non-Profit Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.