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Fujitsu Australia vs The Missing Link: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Fujitsu Australia vs The Missing Link

A detailed comparison of two major Australian Managed Service Providers.

Feature Fujitsu Australia The Missing Link
Overall Score3.04.0
TypeEnterprise / GovernmentSecurity / Infrastructure
Employees2000-3000200-300
Founded19701999
HeadquartersSydney, NSW (Parent: Tokyo, Japan)Sydney, NSW
RevenuePrivatePrivate
Salary Range$75,000 - $145,000$75,000 - $155,000
SpecialtiesManaged Infrastructure, Government Services, Cloud, Digital TransformationCybersecurity, Infrastructure, Cloud, Managed Services
CertificationsMicrosoft Partner, AWS Partner, Oracle Partner, SAP PartnerISO 27001, Microsoft Partner, AWS Partner, Fortinet Partner
Green FlagsStable employment — Japanese ownership provides long-term stability
Good work-life balance in many teams
Strong government relationships
Highest-rated small MSP on Glassdoor
Strong culture and employee satisfaction
Good technology focus
Red FlagsBelow-market salaries
Japanese parent company creates cultural friction
Limited career progression for non-Japanese speakers
Government contract dependency
Small scale — limited exposure to large projects
Below-market salaries at senior levels
Worker ProsJapanese ownership provides stability
Good work-life balance
Government contracts provide scale
Great culture
Technology focus
High Glassdoor rating
Worker ConsBelow-market salaries
Cultural friction with Japanese parent
Limited career progression
Government contract dependency
Small scale
Below-market pay at senior levels

Which MSP Should You Choose?

Both Enterprise / Government and Security / Infrastructure have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.