Managed Network Services, Data Centre, Cloud, Unified Communications
Certifications
Microsoft Partner, Telstra Partner, Zoom Partner
Microsoft Partner, Cisco Partner, VMware Partner, Fortinet Partner
Green Flags
Telco and IT convergence Rapid growth phase
Competitive salaries (A$95-110K average) Global opportunities through 190,000+ employee network Technology investment in AI, cloud, IoT Good vendor partnerships
Red Flags
Heavy SMB focus (high ticket volume) Growing pains
A$677K revenue per employee — thin onshore coverage ~70% offshore ratio — highest of any major MSP Cultural integration issues from multiple acquisitions Onshore roles increasingly 'bridge' positions managing offshore delivery Client satisfaction issues with offshore quality
Worker Pros
Telco and IT convergence provides diverse skill development Rapid growth phase creates advancement opportunities Modern communication stack exposure
Salaries are competitive relative to other MSPs Global exposure and transfer opportunities Investment in emerging technologies Good certification and training programs
Worker Cons
Heavy SMB focus means high ticket volume Growing pains from rapid acquisition strategy Can feel stretched across too many service areas
70% offshore means onshore roles are increasingly managerial Cultural friction between Australian and Indian teams Communication overhead across time zones Career ceiling for onshore staff Quality issues with offshore delivery
Both Public SMB/Mid-Market and Global Infrastructure have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.