A detailed comparison of two major Australian Managed Service Providers.
Feature
IBM Australia (Managed Services)
ITtelligent
Overall Score
3.2
3.8
Type
Global Consulting / Cloud
SMB / Boutique
Employees
3000-5000
20-40
Founded
1932
2010
Headquarters
Sydney, NSW (Global HQ: Armonk, NY)
Melbourne, VIC
Revenue
Private
Private
Salary Range
$85,000 - $160,000
$70,000 - $140,000
Specialties
Managed Services, Cloud, AI & Data, Enterprise Applications
Managed Services, Cloud, Microsoft 365, Security
Certifications
IBM Partner, Microsoft Partner, AWS Partner, SAP Partner
Microsoft Partner, AWS Partner, Fortinet Partner
Green Flags
Global brand recognition Exposure to enterprise-scale projects Good certification and training programs Strong vendor partnerships
Good work-life balance Technology focus
Red Flags
Perpetual restructuring — 'Project Chrome' and successors Below-market salaries for managed services roles High offshore ratio Legacy technology stacks in many contracts Bureaucratic culture
Very small scale Limited career progression
Worker Pros
IBM brand opens doors Enterprise-scale project exposure Good training and certification Global opportunities
Technology focus Work-life balance
Worker Cons
Constant restructuring Below-market salaries High offshore ratio Bureaucratic culture Legacy technology
Both Global Consulting / Cloud and SMB / Boutique have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.