A detailed comparison of two major Australian Managed Service Providers.
Feature
Kinetic IT
NTT Ltd.
Overall Score
3.9
3.0
Type
Government / Enterprise
Global Infrastructure
Employees
400-700
2000-3000
Founded
1998
2019
Headquarters
Melbourne, VIC
Sydney, NSW (Global HQ: Tokyo)
Revenue
Private
Private
Salary Range
$80,000 - $160,000
$85,000 - $165,000
Specialties
Managed Services, Government IT, Cloud, Service Management
Managed Network Services, Data Centre, Cloud, Unified Communications
Certifications
Microsoft Partner, ITIL, ISO 20000, ISO 27001
Microsoft Partner, Cisco Partner, VMware Partner, Fortinet Partner
Green Flags
Strong employee satisfaction Good work-life balance Government stability Perth-based — less competition for talent
Competitive salaries (A$95-110K average) Global opportunities through 190,000+ employee network Technology investment in AI, cloud, IoT Good vendor partnerships
Red Flags
Government contract dependency Limited private sector exposure Can be risk-averse in some teams
A$677K revenue per employee — thin onshore coverage ~70% offshore ratio — highest of any major MSP Cultural integration issues from multiple acquisitions Onshore roles increasingly 'bridge' positions managing offshore delivery Client satisfaction issues with offshore quality
Worker Pros
Strong employee satisfaction Good work-life balance Government contracts provide stability Perth market is less competitive
Salaries are competitive relative to other MSPs Global exposure and transfer opportunities Investment in emerging technologies Good certification and training programs
Worker Cons
Government contract dependency Limited private sector exposure Risk-averse culture in some teams
70% offshore means onshore roles are increasingly managerial Cultural friction between Australian and Indian teams Communication overhead across time zones Career ceiling for onshore staff Quality issues with offshore delivery
Both Government / Enterprise and Global Infrastructure have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.