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Kinetic IT vs The IT Department: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Kinetic IT vs The IT Department

A detailed comparison of two major Australian Managed Service Providers.

Feature Kinetic IT The IT Department
Overall Score3.93.8
TypeGovernment / EnterpriseNon-Profit Specialist
Employees400-70030-60
Founded19982005
HeadquartersMelbourne, VICSydney, NSW
RevenuePrivatePrivate
Salary Range$80,000 - $160,000$70,000 - $140,000
SpecialtiesManaged Services, Government IT, Cloud, Service ManagementNon-Profit IT, Managed Services, Cloud, Microsoft 365
CertificationsMicrosoft Partner, ITIL, ISO 20000, ISO 27001Microsoft Partner, AWS Partner
Green FlagsStrong employee satisfaction
Good work-life balance
Government stability
Perth-based — less competition for talent		Good work-life balance
Technology focus
Red FlagsGovernment contract dependency
Limited private sector exposure
Can be risk-averse in some teams		Very small scale
Limited career progression
Worker ProsStrong employee satisfaction
Good work-life balance
Government contracts provide stability
Perth market is less competitive		Technology focus
Work-life balance
Worker ConsGovernment contract dependency
Limited private sector exposure
Risk-averse culture in some teams		Very small scale
Limited progression

Which MSP Should You Choose?

Both Government / Enterprise and Non-Profit Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.