Managed Network Services, Data Centre, Cloud, Unified Communications
Certifications
Microsoft Partner, AWS Partner, SAP Partner
Microsoft Partner, Cisco Partner, VMware Partner, Fortinet Partner
Green Flags
Fresh start — not burdened by IBM's bureaucracy Focus on infrastructure services Some teams have genuine technical depth
Competitive salaries (A$95-110K average) Global opportunities through 190,000+ employee network Technology investment in AI, cloud, IoT Good vendor partnerships
Red Flags
Spun off from IBM — still finding its identity Inherited IBM's legacy contracts and problems Below-market salaries High offshore ratio Uncertain strategic direction
A$677K revenue per employee — thin onshore coverage ~70% offshore ratio — highest of any major MSP Cultural integration issues from multiple acquisitions Onshore roles increasingly 'bridge' positions managing offshore delivery Client satisfaction issues with offshore quality
Worker Pros
Fresh start — can build culture from scratch Infrastructure focus is clear Some technical teams are excellent
Salaries are competitive relative to other MSPs Global exposure and transfer opportunities Investment in emerging technologies Good certification and training programs
Worker Cons
Inherited IBM's problems Below-market salaries Uncertain strategic direction High offshore ratio
70% offshore means onshore roles are increasingly managerial Cultural friction between Australian and Indian teams Communication overhead across time zones Career ceiling for onshore staff Quality issues with offshore delivery
Both Infrastructure Spin-off and Global Infrastructure have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.