Microsoft Partner, Cisco Partner, VMware Partner, Fortinet Partner
Microsoft Partner, Fortinet Partner, SonicWall Partner
Green Flags
Competitive salaries (A$95-110K average) Global opportunities through 190,000+ employee network Technology investment in AI, cloud, IoT Good vendor partnerships
Growing rapidly Good technology focus Some teams have genuine depth
Red Flags
A$677K revenue per employee — thin onshore coverage ~70% offshore ratio — highest of any major MSP Cultural integration issues from multiple acquisitions Onshore roles increasingly 'bridge' positions managing offshore delivery Client satisfaction issues with offshore quality
Below-market salaries Rapid growth creates culture inconsistency Limited career progression
Worker Pros
Salaries are competitive relative to other MSPs Global exposure and transfer opportunities Investment in emerging technologies Good certification and training programs
Growth opportunities Technology focus Some good teams
Worker Cons
70% offshore means onshore roles are increasingly managerial Cultural friction between Australian and Indian teams Communication overhead across time zones Career ceiling for onshore staff Quality issues with offshore delivery
Both Global Infrastructure and Public Mid-Tier have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.