A detailed comparison of two major Australian Managed Service Providers.
Feature
NTT Ltd.
The IT Department
Overall Score
3.0
3.8
Type
Global Infrastructure
Non-Profit Specialist
Employees
2000-3000
30-60
Founded
2019
2005
Headquarters
Sydney, NSW (Global HQ: Tokyo)
Sydney, NSW
Revenue
Private
Private
Salary Range
$85,000 - $165,000
$70,000 - $140,000
Specialties
Managed Network Services, Data Centre, Cloud, Unified Communications
Non-Profit IT, Managed Services, Cloud, Microsoft 365
Certifications
Microsoft Partner, Cisco Partner, VMware Partner, Fortinet Partner
Microsoft Partner, AWS Partner
Green Flags
Competitive salaries (A$95-110K average) Global opportunities through 190,000+ employee network Technology investment in AI, cloud, IoT Good vendor partnerships
Good work-life balance Technology focus
Red Flags
A$677K revenue per employee — thin onshore coverage ~70% offshore ratio — highest of any major MSP Cultural integration issues from multiple acquisitions Onshore roles increasingly 'bridge' positions managing offshore delivery Client satisfaction issues with offshore quality
Very small scale Limited career progression
Worker Pros
Salaries are competitive relative to other MSPs Global exposure and transfer opportunities Investment in emerging technologies Good certification and training programs
Technology focus Work-life balance
Worker Cons
70% offshore means onshore roles are increasingly managerial Cultural friction between Australian and Indian teams Communication overhead across time zones Career ceiling for onshore staff Quality issues with offshore delivery
Both Global Infrastructure and Non-Profit Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.