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Optus Business vs Rocketsmiths: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Optus Business vs Rocketsmiths

A detailed comparison of two major Australian Managed Service Providers.

Feature Optus Business Rocketsmiths
Overall Score3.03.4
TypeTelco / EnterpriseManaged Services
Employees2000-300050-100
Founded19912010
HeadquartersSydney, NSW (Parent: Singapore)Melbourne, VIC
RevenuePrivatePrivate
Salary Range$75,000 - $145,000$70,000 - $145,000
SpecialtiesCybersecurity, Cloud, Network Services, Managed ServicesManaged Services, Cloud, DevOps
CertificationsMicrosoft Partner, AWS Partner, Cisco Partner, Fortinet PartnerMicrosoft Partner, AWS Partner
Green FlagsSingapore Telecom parent provides stability
Strong telecommunications backbone
Good benefits package		Good work-life balance
Technology focus
Red FlagsTelco culture — IT services are secondary
Below-market salaries
Limited career progression
Bureaucratic decision-making		Small scale
Below-market salaries
Worker ProsStable employment
Good benefits
Telecommunications expertise		Technology focus
Work-life balance
Worker ConsIT services are secondary to telco
Below-market salaries
Bureaucratic culture
Limited career progression		Small scale
Below-market pay

Which MSP Should You Choose?

Both Telco / Enterprise and Managed Services have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.