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R1i technology vs The IT Department: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

R1i technology vs The IT Department

A detailed comparison of two major Australian Managed Service Providers.

Feature R1i technology The IT Department
Overall Score3.93.8
TypeEnterprise NetworkingNon-Profit Specialist
Employees100-20030-60
Founded20062005
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$70,000 - $145,000$70,000 - $140,000
SpecialtiesCisco Networking, Enterprise Infrastructure, Cloud, SecurityNon-Profit IT, Managed Services, Cloud, Microsoft 365
CertificationsCisco Partner, Microsoft Partner, Fortinet PartnerMicrosoft Partner, AWS Partner
Green FlagsGood work-life balance
Technology focus
Good work-life balance
Technology focus
Red FlagsSmall scale
Below-market salaries
Very small scale
Limited career progression
Worker ProsTechnology focus
Work-life balance
Technology focus
Work-life balance
Worker ConsSmall scale
Below-market pay
Very small scale
Limited progression

Which MSP Should You Choose?

Both Enterprise Networking and Non-Profit Specialist have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.