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The Missing Link vs Thomas Duryea Logicalis: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

The Missing Link vs Thomas Duryea Logicalis

A detailed comparison of two major Australian Managed Service Providers.

Feature The Missing Link Thomas Duryea Logicalis
Overall Score4.03.3
TypeSecurity / InfrastructureEnterprise Integrator
Employees200-300300-600
Founded19992003
HeadquartersSydney, NSWMelbourne, VIC
RevenuePrivatePrivate
Salary Range$75,000 - $155,000$75,000 - $155,000
SpecialtiesCybersecurity, Infrastructure, Cloud, Managed ServicesEnterprise, Cloud, Security
CertificationsISO 27001, Microsoft Partner, AWS Partner, Fortinet PartnerMicrosoft Partner, Cisco Partner
Green FlagsHighest-rated small MSP on Glassdoor
Strong culture and employee satisfaction
Good technology focus		Good work-life balance
Stable employment
Red FlagsSmall scale — limited exposure to large projects
Below-market salaries at senior levels		Below-market salaries
Can be bureaucratic
Limited career progression
Worker ProsGreat culture
Technology focus
High Glassdoor rating		Work-life balance
Stable
Worker ConsSmall scale
Below-market pay at senior levels		Below-market pay
Bureaucratic
Limited progression

Which MSP Should You Choose?

Both Security / Infrastructure and Enterprise Integrator have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.