🔍

AC3 vs First Focus IT: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

AC3 vs First Focus IT

A detailed comparison of two major Australian Managed Service Providers.

Feature AC3 First Focus IT
Overall Score3.73.7
TypeCloud / Public SectorVolume / Speed
Employees200-300200-400
Founded20002001
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$75,000 - $155,000$75,000 - $155,000
SpecialtiesAWS, Azure, Cloud Migration, Government CloudManaged Services, Cloud, Microsoft 365, Security
CertificationsAWS Partner, Microsoft Partner, VMware Partner, ISO 27001Microsoft Partner, AWS Partner, Fortinet Partner
Green FlagsGood work-life balance
Strong cloud focus
Stable employment		Good work-life balance
Stable employment
Strong vendor partnerships
Red FlagsBelow-market salaries
Limited career progression
Can be risk-averse		Below-market salaries
Can be bureaucratic
Limited career progression
Worker ProsCloud focus
Work-life balance
Stable		Work-life balance
Stable
Vendor partnerships
Worker ConsBelow-market pay
Limited progression
Risk-averse		Below-market pay
Bureaucratic
Limited progression

Which MSP Should You Choose?

Both Cloud / Public Sector and Volume / Speed have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.