← Back to The Ledger
F

First Focus IT

Volume / Speed

Managed ServicesCloudMicrosoft 365Security
3.7
/ 5.0
★★★★☆
200 reviews
💬

"Good for stability. Limited for career growth."

👍 Work-life balance. Stable. Vendor partnerships. 👎 Below-market pay. Bureaucratic. Limited progression.
👥
200-400
Employees
📅
2001
Founded
📍
Sydney
Headquarters

Volume-focused MSP with highly structured processes and strict documentation standards. Provides managed services to SMB and mid-market clients with emphasis on operational efficiency.

🏢 Culture & Red Flags

Good work-life balance
Stable employment
Strong vendor partnerships
🚩Below-market salaries
🚩Can be bureaucratic
🚩Limited career progression

Worker Pros

👍 Work-life balance 👍 Stable 👍 Vendor partnerships

Worker Cons

👎 Below-market pay 👎 Bureaucratic 👎 Limited progression

💰 Financial Profile

Typical Salary Range
$75,000 - $155,000

Private entity. Financials not publicly disclosed.

Ensure your compensation aligns with their margins. Do not subsidise their profitability with unpaid overtime.

📊 Employee Sentiment

Overall: Mixed

  • 🟡 Employee Satisfaction Moderate
  • 🔴 Career Growth Limited
  • 🟢 Work-Life Balance Good
  • 🟢 Job Security High
  • 🟡 Management Variable

🎓 Certifications & Specialties

Certifications
Microsoft PartnerAWS PartnerFortinet Partner
Specialties
Managed ServicesCloudMicrosoft 365Security
Typical Clients
SMBMid-MarketEnterprise

📰 What's Being Said — First Focus IT

🔥 200 Glassdoor reviews: 'Good for work-life balance. Not for the ambitious.'
📌 Below-market salaries with limited growth potential
📌 Bureaucratic culture slows decision-making

🗣️ Employee Sentiment

What employees like

Work-life balance. Stable. Vendor partnerships.

What employees dislike

Below-market pay. Bureaucratic. Limited progression.

🔍 Read Glassdoor / Indeed Reviews 💼 Search Jobs on Seek 🔗 View on LinkedIn

🔗 Similar MSPs

This profile is actively maintained — data sourced from Glassdoor, SEEK, and public filings.