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Data#3 vs Datacom: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Data#3 vs Datacom

A detailed comparison of two major Australian Managed Service Providers.

Feature Data#3 Datacom
Overall Score3.83.1
TypePublicly Listed GiantGlobal Enterprise
Employees1500-20005000-6000
Founded19771965
HeadquartersBrisbane, QLDSydney, NSW (NZ HQ: Auckland)
Revenue$884.8MPrivate
Salary Range$80,000 - $160,000$75,000 - $160,000
SpecialtiesMicrosoft Solutions, Cloud, Managed Services, Software LicensingManaged Services, Cloud Infrastructure, Data Centre, Application Development
CertificationsMicrosoft Partner, AWS Partner, Cisco Partner, VMware PartnerMicrosoft Partner, AWS Partner, Cisco Partner, VMware Partner
Green FlagsASX-listed (ASX: DDD) — financial transparency
Strong Australian focus — no offshoring agenda
Good work-life balance
Profitable and growing
Privately held — no PE pressure, no quarterly earnings
Low offshoring (~20%) — most work delivered locally
Genuine work-life balance in most teams
Rarely does mass layoffs — stable employment
Largest locally-owned IT company in Australia
Red FlagsBelow-market salaries at senior levels
Government contract dependency
Limited international exposure
Acquisition-driven growth creates integration challenges
Below-market salaries (A$85-95K average vs A$128-138K market)
Career stagnation — 'dead man's shoes' culture
Internal politics favour tenure over talent
Graduate program used as cheap labour pipeline
Manager quality varies wildly between teams
Worker ProsASX-listed transparency — you know the numbers
Australian-focused — your job isn't being offshored
Profitable and growing — stability
Good work-life balance in most teams
Stability — private ownership means no restructuring cycles
Work-life balance is genuinely good
Local delivery — your job isn't being offshored
Good graduate programs with real mentorship
Worker ConsBelow-market salaries at senior levels
Government contract dependency creates cyclicality
Limited international exposure
Acquisition integration can be bumpy
Salaries are 20-30% below market rate
Career progression is slow — 'dead man's shoes'
Manager quality varies wildly — your experience depends on your boss
Innovation is limited by risk-averse culture
Internal politics favour loyalty over competence

Which MSP Should You Choose?

Both Publicly Listed Giant and Global Enterprise have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.