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Data#3 vs Optus Business: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

Data#3 vs Optus Business

A detailed comparison of two major Australian Managed Service Providers.

Feature Data#3 Optus Business
Overall Score3.83.0
TypePublicly Listed GiantTelco / Enterprise
Employees1500-20002000-3000
Founded19771991
HeadquartersBrisbane, QLDSydney, NSW (Parent: Singapore)
Revenue$884.8MPrivate
Salary Range$80,000 - $160,000$75,000 - $145,000
SpecialtiesMicrosoft Solutions, Cloud, Managed Services, Software LicensingCybersecurity, Cloud, Network Services, Managed Services
CertificationsMicrosoft Partner, AWS Partner, Cisco Partner, VMware PartnerMicrosoft Partner, AWS Partner, Cisco Partner, Fortinet Partner
Green FlagsASX-listed (ASX: DDD) — financial transparency
Strong Australian focus — no offshoring agenda
Good work-life balance
Profitable and growing
Singapore Telecom parent provides stability
Strong telecommunications backbone
Good benefits package
Red FlagsBelow-market salaries at senior levels
Government contract dependency
Limited international exposure
Acquisition-driven growth creates integration challenges
Telco culture — IT services are secondary
Below-market salaries
Limited career progression
Bureaucratic decision-making
Worker ProsASX-listed transparency — you know the numbers
Australian-focused — your job isn't being offshored
Profitable and growing — stability
Good work-life balance in most teams
Stable employment
Good benefits
Telecommunications expertise
Worker ConsBelow-market salaries at senior levels
Government contract dependency creates cyclicality
Limited international exposure
Acquisition integration can be bumpy
IT services are secondary to telco
Below-market salaries
Bureaucratic culture
Limited career progression

Which MSP Should You Choose?

Both Publicly Listed Giant and Telco / Enterprise have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.