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First Focus IT vs Interactive: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

First Focus IT vs Interactive

A detailed comparison of two major Australian Managed Service Providers.

Feature First Focus IT Interactive
Overall Score3.73.6
TypeVolume / SpeedPrivate Cloud / Hardware
Employees200-400200-400
Founded20011989
HeadquartersSydney, NSWMelbourne, VIC
RevenuePrivatePrivate
Salary Range$75,000 - $155,000$75,000 - $155,000
SpecialtiesManaged Services, Cloud, Microsoft 365, SecurityData Centre, Managed Cloud, Hardware, Security
CertificationsMicrosoft Partner, AWS Partner, Fortinet PartnerDell Partner, HP Partner, VMware Partner, Fortinet Partner
Green FlagsGood work-life balance
Stable employment
Strong vendor partnerships		Good work-life balance
Stable employment
Strong vendor partnerships
Red FlagsBelow-market salaries
Can be bureaucratic
Limited career progression		Below-market salaries
Can be bureaucratic
Limited international exposure
Worker ProsWork-life balance
Stable
Vendor partnerships		Work-life balance
Stable
Vendor partnerships
Worker ConsBelow-market pay
Bureaucratic
Limited progression		Below-market pay
Bureaucratic
Limited international

Which MSP Should You Choose?

Both Volume / Speed and Private Cloud / Hardware have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.