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First Focus IT vs Spirit Technology Solutions: Which MSP is Better? | The MSP Playbook

Article 2026-06-11

First Focus IT vs Spirit Technology Solutions

A detailed comparison of two major Australian Managed Service Providers.

Feature First Focus IT Spirit Technology Solutions
Overall Score3.73.1
TypeVolume / SpeedPublic Mid-Tier
Employees200-400200-400
Founded20012012
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$75,000 - $155,000$65,000 - $140,000
SpecialtiesManaged Services, Cloud, Microsoft 365, SecurityCybersecurity, Managed Services, Telecommunications, Cloud
CertificationsMicrosoft Partner, AWS Partner, Fortinet PartnerMicrosoft Partner, Fortinet Partner, SonicWall Partner
Green FlagsGood work-life balance
Stable employment
Strong vendor partnerships		Growing rapidly
Good technology focus
Some teams have genuine depth
Red FlagsBelow-market salaries
Can be bureaucratic
Limited career progression		Below-market salaries
Rapid growth creates culture inconsistency
Limited career progression
Worker ProsWork-life balance
Stable
Vendor partnerships		Growth opportunities
Technology focus
Some good teams
Worker ConsBelow-market pay
Bureaucratic
Limited progression		Below-market salaries
Culture inconsistency
Limited progression

Which MSP Should You Choose?

Both Volume / Speed and Public Mid-Tier have strengths and weaknesses. Your choice depends on your priorities — whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.