Share Your MSP Experience
Your experience can help other Australian IT professionals make better-informed career decisions.
The MSP Playbook publishes reviews without names or direct identifiers. This site stores submissions in its private Supabase database for editorial moderation. Don't include names, client details, confidential information, or details that could identify you. An email address is optional and is used only if the editorial desk needs to contact you about the submission.
Submit Your Review
Why Leave a Review?
- Help others avoid bad experiences — Red flags are easier to spot when people share
- Hold MSPs accountable — Transparency drives change
- Celebrate good workplaces — Not all MSPs are exploitative; highlight the good ones
- Build community — Australian IT workers are stronger together
Review Guidelines
✅ Do: - Be honest and specific - Focus on facts and your personal experience - Mention specific departments or teams if relevant - Include approximate timeframes ("I worked there in 2024-2025")
❌ Don't: - Use personal names (keep it professional) - Include confidential client information - Post reviews for competitors or personal grudges - Include identifying details that could expose your identity
All submissions are reviewed before any publication decision. The editorial desk may request clarification, decline publication, edit for privacy and clarity, or remove material that contains personal attacks, identifying information, confidential information, unsupported allegations, or fabricated claims. Submission doesn't guarantee publication.
Related Reading
- MSP Contract Red Flags: What to Watch For Before You Sign
- How to Choose an MSP: The Complete Due Diligence Guide
- MSP Contract Checklist: 25 Things to Check Before You Sign