Rackspace Technology
US Cloud MSP
Managed CloudAWSAzureGoogle Cloud
+2
3.0
/ 5.0
★★★☆☆
5000 employee reviews
💬
"A once-great company in decline. High risk, low compensation — only suitable as a short-term stepping stone."
👍 Good cloud training and certification support. Fanatical Sup…
👎 Constant layoffs. Below-market compensation. PE cost-cutting…
14000
Employees
1999
Founded
San Antonio
Headquarters
US-based managed cloud computing company that pioneered the 'Fanatical Support' customer service model. Provides managed cloud services across AWS, Azure, and GCP with professional services for cloud migration and optimisation.
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Logo: locally cached from the provider's official website, verified 2026-08-06. Source ↗
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🏢 Culture & Red Flags
Pioneer of 'Fanatical Support' — differentiated managed cloud support model
Strong multi-cloud expertise across AWS, Azure, GCP
Good for early-career cloud engineers seeking certification support
Private equity backing provides capital for growth
Financial distress — loss of founder leadership, multiple restructurings
Below-market compensation across most roles
PE ownership creates margin pressure and cost-cutting mentality
Massive layoff cycles (2022: 10%, 2023: 15%, 2024: ongoing)
Awful Glassdoor rating (3.0) — among worst of major MSPs
Business model disruption from hyperscalers going direct to customers
Worker Pros
👍 Strong multi-cloud managed services expertise
👍 Fanatical Support training instills good customer service habits
👍 Cloud certification support and exam coverage
👍 Good for early-career cloud engineers building a resume
Worker Cons
👎 Financial instability — multiple layoff rounds and loss of founder CEO
👎 Below-market salaries across all roles
👎 PE ownership drives constant cost-cutting and margin pressure
👎 Hyperscalers (AWS, Azure) going direct — squeezing Rackspace's business model
💰 Financial Profile
Public Ticker
Annual Revenue
$3.0B
Typical Salary Range
$50,000 - $140,000
Ensure your compensation aligns with their margins. Do not subsidise their profitability with unpaid overtime.
📊 Employee Sentiment
Overall: Negative
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🔴 Employee Satisfaction Low
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🔴 Career Growth Limited
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🟡 Work-Life Balance Mixed
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🔴 Job Security Very Low
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🔴 Management Poor
🎓 Certifications & Specialties
Certifications
AWS Premier PartnerMicrosoft PartnerGoogle Cloud PartnerISO 27001
Specialties
Managed CloudAWSAzureGoogle CloudKubernetesDevOps
Typical Clients
EnterpriseMid-MarketSMBHealthcareFinancial Services
📰 What's Being Said — Rackspace Technology (6 items)
🗣️ Employee Sentiment
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This profile is actively maintained — data sourced from Glassdoor, SEEK, and public filings.
Profile generated 2026-09-10 | Data may not reflect real-time changes. Submit corrections via contact page.
Profile generated 2026-09-10 | Data may not reflect real-time changes. Submit corrections via contact page.