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MSP Health Score: Rate Your MSP Relationship

By The MSP Playbook
Independent editorial desk
The MSP Playbook editorial desk covers Australian managed services, contracts, pay, and workplace practice. Articles identify the evidence used and distinguish reporting from analysis.

MSP Health Score Calculator

Is your MSP actually serving you β€” or are you just another ticket number? This free assessment gives you a structured view of the relationship across response time, alignment, pricing, technical quality, security, and accountability. It’s a conversation aid, not an audit.

How it works: Answer 10 questions about your MSP experience. You'll get a score out of 100, broken down across 5 key areas, with specific recommendations for improvement.

The Assessment

πŸ₯ MSP Health Check

Answer 10 questions honestly. Your responses stay in this browser, and the score is a directional signal rather than an independent service review.

Editorial note: This article separates sourced facts, submitted experiences, and analysis. Check the linked sources, and contact the editorial desk if you find an error or need a correction.

Frequently Asked Questions

How do I score my MSP relationship?
Use our MSP Health Score tool β€” answer 10 questions and get a score out of 100 across 5 key areas with specific recommendations for improvement.
What is a good MSP health score?
A score above 70 indicates a healthy relationship. Below 50 suggests significant problems. Use the tool to identify specific areas for improvement.
What factors affect my MSP health score?
The score covers response times, communication quality, technical competence, value for money, and strategic alignment. See the MSP Health Score tool for details.
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