The MSP Playbook Store
Battle-tested frameworks, enforceable legal notices, and proprietary benchmark datasets built from independent Australian IT market intelligence.
Enterprise MSP Exit & Transition Legal Pack
The complete legal and operational toolkit for terminating toxic MSP and SI contracts without paying punitive exit penalties or risking operational disruption.
- ✓ MSA Termination Notice Template: Formal breach notice for cause vs convenience under Australian contract law.
- ✓ Mandatory Onshore Delivery Ratio Clauses: Enforceable liquidated damages and SLA rate reduction schedules.
- ✓ 30-Day Disengagement Framework: Knowledge transfer schedules, escrow releases, and IP commit protocols.
- ✓ Cloud Break-Glass Security Checklist: Reclaiming root tenant ownership of M365, Azure, AWS, and GCP.
- ✓ Editable DOCX & XLSX formats with full commercial re-use rights.
Fair Work Redundancy & PIP Defense Kit
Statutory severance demand letters, bench-to-PIP rebuttal logs, and transfer-of-business protection scripts to secure your full Fair Work entitlements.
- ✓ Section 119 Severance Demand Letter: Formal notice enforcing statutory National Employment Standards.
- ✓ Section 65 Flexible Working Application: Statutory submission countering stealth RTO attrition mandates.
- ✓ Bench-to-PIP Paper Trail Log: Rebuttal scripts refuting subjective utilization and capability allegations.
- ✓ Transfer of Business Prior Service Demand: Protecting tenure from acquired firms (Empired, RXP, Acclimation).
- ✓ Fair Work Commission Form F2 Checklist: Essential documentation for 21-day filing windows.
2026 Australian MSP Pricing & SLA Benchmark Report
State-by-state billable rate cards, Effective Hourly Rate (EHR) matrices, and actual SLA uptime penalty enforcement statistics across 95 Australian providers.
- ✓ City-by-City Rate Card Benchmarks: Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra pricing bands.
- ✓ Effective Hourly Rate (EHR) Data: Real delivery costs vs advertised hourly rates across 10 IT specializations.
- ✓ SLA Penalty & Credit Matrices: Standard service credit schedules, penalty caps, and carve-out clauses.
- ✓ Pricing Model Comparisons: Real-world cost modeling for Per-User, Per-Device, and Co-Managed tiers.
- ✓ Raw Data Access: Excel modeling spreadsheet with formulas and regional multipliers included.
What Automatically Goes Out Per License Tier
Every payment and invoice order automatically provisions and dispatches the exact files for your selected license tier via our Store Fulfillment Portal and automated email delivery.
| Executive Pack | Free 5-Page Preview ($0) | Standard / Individual Tier | Enterprise / Corporate / Team Tier |
|---|---|---|---|
| Enterprise MSP Exit & Transition Legal Pack |
$0 Instant Preview • msp-exit-pack-preview.pdf & .html (5-Page Executive Summary & Clause Excerpt)
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$197 AUD (Single Entity) • 01-msa-termination-notice-template.docx + .html• 02-30-day-disengagement-framework.xlsx + .csv• 03-cloud-break-glass-security-checklist.pdf + .html• Complete msp-exit-pack-standard.zip
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$497 AUD (Multi-Entity / Advisory) • All Standard Tier files PLUS: • 04-mandatory-onshore-delivery-and-liquidated-damages-clauses.docx• 05-board-vendor-exit-tco-and-rfp-evaluation-workbook.xlsx + .csv• 06-enterprise-multi-entity-license-certificate.pdf• Complete msp-exit-pack-enterprise.zip
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| Fair Work Redundancy & PIP Defense Kit |
$0 Instant Preview • fair-work-defense-kit-preview.pdf & .html (5-Page Statutory Rights Excerpt)
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$47 AUD (Individual Engineer) • 01-section-119-severance-demand-letter.docx• 02-section-65-flexible-working-application.docx• 03-bench-to-pip-rebuttal-log.xlsx + .csv• 04-fwc-form-f2-and-f8-filing-checklist.pdf• Complete fair-work-defense-kit-standard.zip
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$97 AUD (Team / Representative) • All Individual Tier files PLUS: • 05-section-311-transfer-of-business-prior-service-demand.docx• 06-award-consultation-dispute-and-multi-worker-severance-auditor.xlsx (20-Worker Cohort Calculator)• Complete fair-work-defense-kit-enterprise.zip
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| 2026 Australian MSP Pricing & SLA Benchmark Report |
$0 Instant Preview • pricing-benchmark-report-preview.pdf & .html (5-Page Executive Rate Summary)
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$97 AUD (Single Seat) • 01-2026-australian-msp-pricing-and-sla-benchmark-report.pdf + .html• 02-effective-hourly-rate-and-sla-credit-matrices.xlsx + .csv• Complete pricing-benchmark-report-standard.zip
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$249 AUD (Corporate / Multi-Site) • All Single-Seat Tier files PLUS: • 03-raw-95-msp-pricing-sla-and-ehr-dataset.xlsx + .csv (All 95 Australian MSPs)• 04-executive-msa-pricing-cap-and-sla-redline-clauses.docx• Complete pricing-benchmark-report-enterprise.zip
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