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Affinity MSP vs Capgemini (inc. Empired): Which MSP is Better? | The MSP Playbook

Affinity MSP vs Capgemini (inc. Empired)

A detailed comparison of two major Australian Managed Service Providers.

Feature Affinity MSP Capgemini (inc. Empired)
Overall Scoreβ€”2.8
TypeManaged IT / Cybersecurity / CloudGlobal Integrator
Employees50+1500-2000
Founded20191967
HeadquartersMount Waverley, VICSydney, NSW (Global HQ: Paris, France)
Revenue$6.6M (2025 public profile)$878.1M (AU ops, FY2025)
Salary RangeNot publicly disclosed$95,000 - $180,000
SpecialtiesManaged IT Services, Cybersecurity, Microsoft 365, Cloud, VoIP & 3CX, WAN Services, Co-Managed ITCloud, Microsoft Dynamics, Enterprise Applications, Consulting
CertificationsMicrosoft Solutions Partner, Google Partner, 3CX Platinum Partner, AWS Certified, Fortinet Authorized Partner, Pure Storage Elite PartnerMicrosoft Partner, AWS Partner, Salesforce Partner, SAP Partner
Green Flagsβ€”Large global scale Ò€” can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support
Red Flagsβ€”66% offshore workforce Ò€” highest of any major Australian MSP
Annual restructuring cycles Ò€” predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams
Worker Prosβ€”Exposure to large, complex projects
Global brand opens doors
Some teams have excellent managers
Worker Consβ€”66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased Ò€” expect yours next
Executive bonuses while staff are made redundant

Which MSP Should You Choose?

Both Managed IT / Cybersecurity / Cloud and Global Integrator have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read