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Affinity MSP vs Optus Business: Which MSP is Better? | The MSP Playbook

Affinity MSP vs Optus Business

A detailed comparison of two major Australian Managed Service Providers.

Feature Affinity MSP Optus Business
Overall Scoreβ€”3.0
TypeManaged IT / Cybersecurity / CloudTelco / Enterprise
Employees50+2000-3000
Founded20191991
HeadquartersMount Waverley, VICSydney, NSW (Parent: Singapore)
Revenue$6.6M (2025 public profile)Part of Singtel; EBITDA $2.2B (FY2025)
Salary RangeNot publicly disclosed$75,000 - $145,000
SpecialtiesManaged IT Services, Cybersecurity, Microsoft 365, Cloud, VoIP & 3CX, WAN Services, Co-Managed ITCybersecurity, Cloud, Network Services, Managed Services
CertificationsMicrosoft Solutions Partner, Google Partner, 3CX Platinum Partner, AWS Certified, Fortinet Authorized Partner, Pure Storage Elite PartnerMicrosoft Partner, AWS Partner, Cisco Partner, Fortinet Partner
Green Flagsβ€”Singapore Telecom parent provides stability
Strong telecommunications backbone
Good benefits package
Red Flagsβ€”Telco culture Ò€” IT services are secondary
Below-market salaries
Limited career progression
Bureaucratic decision-making
Worker Prosβ€”Stable employment
Good benefits
Telecommunications expertise
Worker Consβ€”IT services are secondary to telco
Below-market salaries
Bureaucratic culture
Limited career progression

Which MSP Should You Choose?

Both Managed IT / Cybersecurity / Cloud and Telco / Enterprise have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

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