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Affinity MSP vs The Missing Link: Which MSP is Better? | The MSP Playbook

Affinity MSP vs The Missing Link

A detailed comparison of two major Australian Managed Service Providers.

Feature Affinity MSP The Missing Link
Overall Scoreβ€”4.0
TypeManaged IT / Cybersecurity / CloudSecurity / Infrastructure
Employees50+200-300
Founded20191999
HeadquartersMount Waverley, VICSydney, NSW
Revenue$6.6M (2025 public profile)Private
Salary RangeNot publicly disclosed$75,000 - $155,000
SpecialtiesManaged IT Services, Cybersecurity, Microsoft 365, Cloud, VoIP & 3CX, WAN Services, Co-Managed ITCybersecurity, Infrastructure, Cloud, Managed Services
CertificationsMicrosoft Solutions Partner, Google Partner, 3CX Platinum Partner, AWS Certified, Fortinet Authorized Partner, Pure Storage Elite PartnerISO 27001, Microsoft Partner, AWS Partner, Fortinet Partner
Green Flagsβ€”Highest-rated small MSP on Glassdoor
Strong culture and employee satisfaction
Good technology focus
Red Flagsβ€”Small scale Ò€” limited exposure to large projects
Below-market salaries at senior levels
Worker Prosβ€”Great culture
Technology focus
High Glassdoor rating
Worker Consβ€”Small scale
Below-market pay at senior levels

Which MSP Should You Choose?

Both Managed IT / Cybersecurity / Cloud and Security / Infrastructure have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

πŸ’° Check if you're underpaid β†’

🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read