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All IT vs Cognizant: Which MSP is Better? | The MSP Playbook

All IT vs Cognizant

A detailed comparison of two major Australian Managed Service Providers.

Feature All IT Cognizant
Overall Scoreβ€”3.6
TypeAustralian Mid-Market MSP / CybersecurityGlobal IT Services / Digital
EmployeesNot publicly disclosed350000
Founded20051994
HeadquartersSydney, NSWTeaneck, New Jersey, USA
RevenuePrivate$19.4B
Salary RangeNot publicly disclosed$50,000 - $150,000
SpecialtiesManaged IT Services, Cybersecurity, Cloud, Microsoft 365, AI Automation, IT StrategyManaged Services, Cloud, AI & Data, Digital Transformation, Consulting, BPO
Certificationsβ€”Microsoft Partner, AWS Partner, Google Cloud Partner, Salesforce Partner, ISO 27001
Green FlagsAustralian-owned service provider
24/7 support available stated by provider
No-lock-in monthly contracts advertised		Strong US and European presence with deep financial services expertise
Digital-first pivot (Cognizant Digital Business, Cognizant Consulting)
Excellent training and development programs (Cognizant Academy)
Broad service portfolio spanning IT, consulting, and BPO
Red FlagsMarketing claims such as response time and satisfaction should be verified against the proposed SLAMargin pressure from commoditised application management and testing services
High attrition rates (20-24%) β€” significantly above industry average
Restructuring cycles under CEO transitions create organisational uncertainty
Below-market compensation for US-based technical talent
Offshoring model means onshore roles in the US/EU are decreasing
Worker Prosβ€”Strong US brand with good global project diversity
Digital transformation focus provides modern tech exposure
Formal training infrastructure is well-regarded
Financial services expertise is genuinely deep
Worker Consβ€”Below-market salaries for US-based technical roles
High attrition creates constant team instability
Restructuring cycles create anxiety and uncertainty
Onshore technical roles are being phased down
Bureaucratic culture with matrix management overhead

Which MSP Should You Choose?

Both Australian Mid-Market MSP / Cybersecurity and Global IT Services / Digital have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read