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All IT vs Datacom: Which MSP is Better? | The MSP Playbook

All IT vs Datacom

A detailed comparison of two major Australian Managed Service Providers.

Feature All IT Datacom
Overall Scoreβ€”3.1
TypeAustralian Mid-Market MSP / CybersecurityGlobal Enterprise
EmployeesNot publicly disclosed5000-6000
Founded20051965
HeadquartersSydney, NSWSydney, NSW (NZ HQ: Auckland)
RevenuePrivate$631.7M (AU ops, FY2025)
Salary RangeNot publicly disclosed$75,000 - $160,000
SpecialtiesManaged IT Services, Cybersecurity, Cloud, Microsoft 365, AI Automation, IT StrategyManaged Services, Cloud Infrastructure, Data Centre, Application Development
Certificationsβ€”Microsoft Partner, AWS Partner, Cisco Partner, VMware Partner
Green FlagsAustralian-owned service provider
24/7 support available stated by provider
No-lock-in monthly contracts advertised		Privately held Ò€” no PE pressure, no quarterly earnings
Low offshoring (~20%) Ò€” most work delivered locally
Genuine work-life balance in most teams
Rarely does mass layoffs Ò€” stable employment
Largest locally-owned IT company in Australia
Red FlagsMarketing claims such as response time and satisfaction should be verified against the proposed SLABelow-market salaries (A$85-95K average vs A$128-138K market)
Career stagnation Ò€” 'dead man's shoes' culture
Internal politics favour tenure over talent
Graduate program used as cheap labour pipeline
Manager quality varies wildly between teams
Worker Prosβ€”Stability Ò€” private ownership means no restructuring cycles
Work-life balance is genuinely good
Local delivery Ò€” your job isn't being offshored
Good graduate programs with real mentorship
Worker Consβ€”Salaries are 20-30% below market rate
Career progression is slow Ò€” 'dead man's shoes'
Manager quality varies wildly Ò€” your experience depends on your boss
Innovation is limited by risk-averse culture
Internal politics favour loyalty over competence

Which MSP Should You Choose?

Both Australian Mid-Market MSP / Cybersecurity and Global Enterprise have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

πŸ’° Check if you're underpaid β†’

🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read