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All IT vs Tecala: Which MSP is Better? | The MSP Playbook

All IT vs Tecala

A detailed comparison of two major Australian Managed Service Providers.

Feature All IT Tecala
Overall Scoreβ€”3.9
TypeAustralian Mid-Market MSP / CybersecurityMid-Market Premium
EmployeesNot publicly disclosed150-300
Founded20052005
HeadquartersSydney, NSWMelbourne, VIC
RevenuePrivatePrivate
Salary RangeNot publicly disclosed$75,000 - $150,000
SpecialtiesManaged IT Services, Cybersecurity, Cloud, Microsoft 365, AI Automation, IT StrategyAs-a-Service, Cloud, Managed Services, Security
Certificationsβ€”Microsoft Partner, AWS Partner, Fortinet Partner, VMware Partner
Green FlagsAustralian-owned service provider
24/7 support available stated by provider
No-lock-in monthly contracts advertised		Good work-life balance
Strong Microsoft partnership
Stable employment
Red FlagsMarketing claims such as response time and satisfaction should be verified against the proposed SLASmall scale Ò€” limited exposure to large projects
Below-market salaries
Limited career progression
Worker Prosβ€”Microsoft partnership
Work-life balance
Stable
Worker Consβ€”Small scale
Below-market pay
Limited progression

Which MSP Should You Choose?

Both Australian Mid-Market MSP / Cybersecurity and Mid-Market Premium have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read