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Cancom vs Epic IT: Which MSP is Better? | The MSP Playbook

Cancom vs Epic IT

A detailed comparison of two major Australian Managed Service Providers.

Feature Cancom Epic IT
Overall Score3.4β€”
TypeGerman IT ServicesAustralian Mid-Market MSP / Cybersecurity
Employees1100035+
Founded19922003
HeadquartersMunich, GermanyPerth, WA
Revenue$1.9BPrivate
Salary Range$40,000 - $115,000Not publicly disclosed
SpecialtiesManaged Services, Cloud, Public Sector IT, Cybersecurity, Digital Transformation, Education ITManaged IT Services, Cybersecurity, Microsoft 365, Cloud, AI Governance, vCIO
CertificationsMicrosoft Partner, AWS Partner, VMware Partner, ISO 27001ISO 27001, Essential Eight aligned
Green FlagsStrong cloud transformation pivot β€” industry-leading cloud services growth
Well-regarded managed public sector services (Cancom Public)
Good partner ecosystem with Microsoft, AWS, and VMWare
Strong position in German education and government IT		Australian-owned
ISO 27001 certified
Strategic vCIO included in engagements
90-day satisfaction guarantee stated by provider
Red FlagsBelow-market compensation for technical roles in Germany
Integration issues from aggressive acquisition strategy (20+ acquisitions)
Cultural inconsistency across acquired companies
High dependency on public sector and education β€” election-cycle risk
Limited brand recognition outside DACH region		Provider claims and guarantees require independent validation before procurement
Worker ProsStrong cloud services growth trajectory
Well-regarded in public sector and education IT
Good partner ecosystem and certifications
Opportunities from acquisition-driven expansion		β€”
Worker ConsBelow-market technical compensation in German market
Acquisition integration creates cultural inconsistency
Public sector dependency creates revenue cyclicality
Limited brand presence outside DACH
Some legacy teams still hardware-focused		β€”

Which MSP Should You Choose?

Both German IT Services and Australian Mid-Market MSP / Cybersecurity have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

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