A detailed comparison of two major Australian Managed Service Providers.
Feature
Cancom
NTT Ltd.
Overall Score
3.4
3.0
Type
German IT Services
Global Infrastructure
Employees
11000
2000-3000
Founded
1992
2019
Headquarters
Munich, Germany
Sydney, NSW (Global HQ: Tokyo)
Revenue
$1.9B
Private
Salary Range
$40,000 - $115,000
$85,000 - $165,000
Specialties
Managed Services, Cloud, Public Sector IT, Cybersecurity, Digital Transformation, Education IT
Managed Network Services, Data Centre, Cloud, Unified Communications
Certifications
Microsoft Partner, AWS Partner, VMware Partner, ISO 27001
Microsoft Partner, Cisco Partner, VMware Partner, Fortinet Partner
Green Flags
Strong cloud transformation pivot β industry-leading cloud services growth Well-regarded managed public sector services (Cancom Public) Good partner ecosystem with Microsoft, AWS, and VMWare Strong position in German education and government IT
Competitive salaries (A$95-110K average) Global opportunities through 190,000+ employee network Technology investment in AI, cloud, IoT Good vendor partnerships
Red Flags
Below-market compensation for technical roles in Germany Integration issues from aggressive acquisition strategy (20+ acquisitions) Cultural inconsistency across acquired companies High dependency on public sector and education β election-cycle risk Limited brand recognition outside DACH region
A$677K revenue per employee Γ’β¬β thin onshore coverage ~70% offshore ratio Γ’β¬β highest of any major MSP Cultural integration issues from multiple acquisitions Onshore roles increasingly 'bridge' positions managing offshore delivery Client satisfaction issues with offshore quality
Worker Pros
Strong cloud services growth trajectory Well-regarded in public sector and education IT Good partner ecosystem and certifications Opportunities from acquisition-driven expansion
Salaries are competitive relative to other MSPs Global exposure and transfer opportunities Investment in emerging technologies Good certification and training programs
Worker Cons
Below-market technical compensation in German market Acquisition integration creates cultural inconsistency Public sector dependency creates revenue cyclicality Limited brand presence outside DACH Some legacy teams still hardware-focused
70% offshore means onshore roles are increasingly managerial Cultural friction between Australian and Indian teams Communication overhead across time zones Career ceiling for onshore staff Quality issues with offshore delivery
Both German IT Services and Global Infrastructure have strengths and weaknesses. Your choice depends on your priorities β whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.
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