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Cancom vs The IT Department: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

Cancom vs The IT Department

A detailed comparison of two major Australian Managed Service Providers.

Feature Cancom The IT Department
Overall Score3.43.8
TypeGerman IT ServicesNon-Profit Specialist
Employees1100030-60
Founded19922005
HeadquartersMunich, GermanySydney, NSW
Revenue$1.9BPrivate
Salary Range$40,000 - $115,000$70,000 - $140,000
SpecialtiesManaged Services, Cloud, Public Sector IT, Cybersecurity, Digital Transformation, Education ITNon-Profit IT, Managed Services, Cloud, Microsoft 365
CertificationsMicrosoft Partner, AWS Partner, VMware Partner, ISO 27001Microsoft Partner, AWS Partner
Green FlagsStrong cloud transformation pivot β€” industry-leading cloud services growth
Well-regarded managed public sector services (Cancom Public)
Good partner ecosystem with Microsoft, AWS, and VMWare
Strong position in German education and government IT
Good work-life balance
Technology focus
Red FlagsBelow-market compensation for technical roles in Germany
Integration issues from aggressive acquisition strategy (20+ acquisitions)
Cultural inconsistency across acquired companies
High dependency on public sector and education β€” election-cycle risk
Limited brand recognition outside DACH region
Very small scale
Limited career progression
Worker ProsStrong cloud services growth trajectory
Well-regarded in public sector and education IT
Good partner ecosystem and certifications
Opportunities from acquisition-driven expansion
Technology focus
Work-life balance
Worker ConsBelow-market technical compensation in German market
Acquisition integration creates cultural inconsistency
Public sector dependency creates revenue cyclicality
Limited brand presence outside DACH
Some legacy teams still hardware-focused
Very small scale
Limited progression

Which MSP Should You Choose?

Both German IT Services and Non-Profit Specialist have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.