| Overall Score | 2.8 | 3.6 |
| Type | Global Integrator | Global IT Services / Digital |
| Employees | 1500-2000 | 350000 |
| Founded | 1967 | 1994 |
| Headquarters | Sydney, NSW (Global HQ: Paris, France) | Teaneck, New Jersey, USA |
| Revenue | Private | $19.4B |
| Salary Range | $95,000 - $180,000 | $50,000 - $150,000 |
| Specialties | Cloud, Microsoft Dynamics, Enterprise Applications, Consulting | Managed Services, Cloud, AI & Data, Digital Transformation, Consulting, BPO |
| Certifications | Microsoft Partner, AWS Partner, Salesforce Partner, SAP Partner | Microsoft Partner, AWS Partner, Google Cloud Partner, Salesforce Partner, ISO 27001 |
| Green Flags | Large global scale Γ’β¬β can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support | Strong US and European presence with deep financial services expertise
Digital-first pivot (Cognizant Digital Business, Cognizant Consulting)
Excellent training and development programs (Cognizant Academy)
Broad service portfolio spanning IT, consulting, and BPO |
| Red Flags | 66% offshore workforce Γ’β¬β highest of any major Australian MSP
Annual restructuring cycles Γ’β¬β predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams | Margin pressure from commoditised application management and testing services
High attrition rates (20-24%) β significantly above industry average
Restructuring cycles under CEO transitions create organisational uncertainty
Below-market compensation for US-based technical talent
Offshoring model means onshore roles in the US/EU are decreasing |
| Worker Pros | Exposure to large, complex projects
Global brand opens doors
Some teams have excellent managers | Strong US brand with good global project diversity
Digital transformation focus provides modern tech exposure
Formal training infrastructure is well-regarded
Financial services expertise is genuinely deep |
| Worker Cons | 66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased Γ’β¬β expect yours next
Executive bonuses while staff are made redundant | Below-market salaries for US-based technical roles
High attrition creates constant team instability
Restructuring cycles create anxiety and uncertainty
Onshore technical roles are being phased down
Bureaucratic culture with matrix management overhead |