| Overall Score | 2.8 | 3.7 |
| Type | Global Integrator | UK/European IT Services |
| Employees | 1500-2000 | 21000 |
| Founded | 1967 | 1981 |
| Headquarters | Sydney, NSW (Global HQ: Paris, France) | Hatfield, United Kingdom |
| Revenue | Private | $7.5B |
| Salary Range | $95,000 - $180,000 | $40,000 - $130,000 |
| Specialties | Cloud, Microsoft Dynamics, Enterprise Applications, Consulting | Managed Services, Cloud, IT Infrastructure, Cybersecurity, Digital Transformation, Hardware & Licensing |
| Certifications | Microsoft Partner, AWS Partner, Salesforce Partner, SAP Partner | Microsoft Partner, AWS Partner, Cisco Partner, VMware Partner, ISO 27001 |
| Green Flags | Large global scale Γ’β¬β can handle enterprise projects Some genuinely talented people in specific teams Good vendor partnerships and certification support | Strong financial performance β consistent revenue and profit growth FTSE 250 listed provides transparency and governance Good client retention rates driven by quality service delivery Acquisition strategy (Pinnacle, Crayon) demonstrates disciplined growth Strong UK and European market position with manufacturing/industrial depth |
| Red Flags | 66% offshore workforce Γ’β¬β highest of any major Australian MSP Annual restructuring cycles Γ’β¬β predictably unpredictable Acquired 4 companies in 5 years, erased all brands Below-market salaries (A$113K average vs A$128-138K market) Razer data breach: US$6.5M in damages awarded BOQ and ME Bank offshoring scandals documented Glassdoor reviews describe 'toxic' culture in some teams | Limited brand recognition outside Europe and UK Below-market compensation compared to US consulting firms Thin margins in hardware and licensing resell business Integration risk from ongoing acquisition strategy Managed services margin pressure from hyperscaler competition |
| Worker Pros | Exposure to large, complex projects Global brand opens doors Some teams have excellent managers | FTSE 250 transparency and financial stability Strong UK and European market position Good work-life balance compared to US consulting peers Consistent growth β stable employment Good client retention and long-term relationships |
| Worker Cons | 66% offshore means onshore roles are increasingly 'bridge' positions Annual restructuring creates constant uncertainty Below-market salaries with opaque promotion processes Four acquired companies erased Γ’β¬β expect yours next Executive bonuses while staff are made redundant | Limited brand presence outside UK/Europe Below-market compensation for senior technical roles Hardware/Licensing resell has thin margins Acquisition integration can be bumpy Managed services margins under hyperscaler pressure |