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Capgemini (inc. Empired) vs Netway Networks: Which MSP is Better? | The MSP Playbook

Capgemini (inc. Empired) vs Netway Networks

A detailed comparison of two major Australian Managed Service Providers.

Feature Capgemini (inc. Empired) Netway Networks
Overall Score2.8β€”
TypeGlobal IntegratorNational Managed IT / Cybersecurity
Employees1500-2000Not publicly disclosed
Founded1967Not publicly disclosed
HeadquartersSydney, NSW (Global HQ: Paris, France)St Leonards, NSW
Revenue$878.1M (AU ops, FY2025)Private
Salary Range$95,000 - $180,000Not publicly disclosed
SpecialtiesCloud, Microsoft Dynamics, Enterprise Applications, ConsultingManaged IT Services, Cybersecurity, Microsoft 365, Disaster Recovery, Cloud, Network Security, Mobile Device Management
CertificationsMicrosoft Partner, AWS Partner, Salesforce Partner, SAP Partnerβ€”
Green FlagsLarge global scale Ò€” can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support		β€”
Red Flags66% offshore workforce Ò€” highest of any major Australian MSP
Annual restructuring cycles Ò€” predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams		β€”
Worker ProsExposure to large, complex projects
Global brand opens doors
Some teams have excellent managers		β€”
Worker Cons66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased Ò€” expect yours next
Executive bonuses while staff are made redundant		β€”

Which MSP Should You Choose?

Both Global Integrator and National Managed IT / Cybersecurity have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

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