| Overall Score | 2.8 | 3.6 |
| Type | Global Integrator | US MSP / IT Solutions |
| Employees | 1500-2000 | 5000 |
| Founded | 1967 | 2002 |
| Headquarters | Sydney, NSW (Global HQ: Paris, France) | New York, New York, USA |
| Revenue | Private | $3.2B |
| Salary Range | $95,000 - $180,000 | $60,000 - $155,000 |
| Specialties | Cloud, Microsoft Dynamics, Enterprise Applications, Consulting | Managed Services, Cloud, Cybersecurity, Network Infrastructure, Digital Transformation, Data Center |
| Certifications | Microsoft Partner, AWS Partner, Salesforce Partner, SAP Partner | Microsoft Partner, AWS Premier Partner, Cisco Gold Partner, VMware Partner, ISO 27001 |
| Green Flags | Large global scale Γ’β¬β can handle enterprise projects Some genuinely talented people in specific teams Good vendor partnerships and certification support | Top-tier partner status with Microsoft, AWS, and Cisco β elite certifications Strong mid-market and enterprise focus in US with accountable regional model PE-backed (BC Partners) provides capital for strategic acquisitions Deep cloud and cybersecurity practice with genuine technical depth Good client NPS scores demonstrating service quality |
| Red Flags | 66% offshore workforce Γ’β¬β highest of any major Australian MSP Annual restructuring cycles Γ’β¬β predictably unpredictable Acquired 4 companies in 5 years, erased all brands Below-market salaries (A$113K average vs A$128-138K market) Razer data breach: US$6.5M in damages awarded BOQ and ME Bank offshoring scandals documented Glassdoor reviews describe 'toxic' culture in some teams | PE ownership creates margin pressure and cost discipline culture Regional fragmentation β quality varies significantly by office Below-market compensation compared to consulting firms Acquisition integration from 15+ buyouts creates cultural inconsistency Limited international presence β purely US-focused |
| Worker Pros | Exposure to large, complex projects Global brand opens doors Some teams have excellent managers | Elite-level vendor partnerships and certifications Good for mid-market US cloud and security career path Regional model provides local decision-making autonomy Strong technology stack exposure across cloud, network, security |
| Worker Cons | 66% offshore means onshore roles are increasingly 'bridge' positions Annual restructuring creates constant uncertainty Below-market salaries with opaque promotion processes Four acquired companies erased Γ’β¬β expect yours next Executive bonuses while staff are made redundant | PE ownership drives margin obsession and cost cutting Quality varies significantly by regional office Below-market compensation for senior technical roles Acquisition overload creates integration headaches |