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Capgemini (inc. Empired) vs Sopra Steria: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

Capgemini (inc. Empired) vs Sopra Steria

A detailed comparison of two major Australian Managed Service Providers.

Feature Capgemini (inc. Empired) Sopra Steria
Overall Score2.83.7
TypeGlobal IntegratorEuropean IT Consulting / Services
Employees1500-200055000
Founded19672014 (merger of Sopra Group and Steria)
HeadquartersSydney, NSW (Global HQ: Paris, France)Paris, France
RevenuePrivate$5.8B
Salary Range$95,000 - $180,000$40,000 - $120,000
SpecialtiesCloud, Microsoft Dynamics, Enterprise Applications, ConsultingConsulting, Managed Services, Cloud, Digital Transformation, Public Sector IT, Enterprise Applications
CertificationsMicrosoft Partner, AWS Partner, Salesforce Partner, SAP PartnerMicrosoft Partner, AWS Partner, SAP Partner, Oracle Partner, ISO 27001
Green FlagsLarge global scale Ò€” can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support
Strong French and European market presence with deep public sector expertise
Successful digital and cloud transformation journey from legacy IT services
Good work-life balance culture by consulting industry standards
Employee share ownership program creates engagement
Strong design and UX consulting capabilities (via Sopra Steria Digital)
Red Flags66% offshore workforce Ò€” highest of any major Australian MSP
Annual restructuring cycles Ò€” predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams
Heavy French market concentration β€” 60%+ revenue from France alone
Below-market compensation for top-tier consulting talent
French language essential for career progression β€” limits non-French talent
Public sector dependency creates political and budget cycle risks
Integration challenges from multiple acquired entities
Worker ProsExposure to large, complex projects
Global brand opens doors
Some teams have excellent managers
Strong European market position and brand
Good work-life balance by consulting standards
Employee share ownership creates alignment
Public sector expertise provides stability
Digital and cloud transformation capabilities are genuine
Worker Cons66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased Ò€” expect yours next
Executive bonuses while staff are made redundant
France-heavy revenue creates geographic concentration risk
Below-market compensation for top-tier consulting talent
French language requirement limits international talent
Public sector dependency creates budget risk cycles

Which MSP Should You Choose?

Both Global Integrator and European IT Consulting / Services have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.