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Capgemini (inc. Empired) vs Unisys: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

Capgemini (inc. Empired) vs Unisys

A detailed comparison of two major Australian Managed Service Providers.

Feature Capgemini (inc. Empired) Unisys
Overall Score2.82.9
TypeGlobal IntegratorUS Enterprise IT Services
Employees1500-200015000
Founded19671986
HeadquartersSydney, NSW (Global HQ: Paris, France)Blue Bell, Pennsylvania, USA
RevenuePrivate$2.0B
Salary Range$95,000 - $180,000$55,000 - $140,000
SpecialtiesCloud, Microsoft Dynamics, Enterprise Applications, ConsultingManaged Services, Government IT, Cloud, Cybersecurity, Airline Solutions, Mainframe Services
CertificationsMicrosoft Partner, AWS Partner, Salesforce Partner, SAP PartnerMicrosoft Partner, AWS Partner, ISO 27001, FedRAMP
Green FlagsLarge global scale Ò€” can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support
Deep government and aviation solutions expertise β€” mission-critical systems
Strong IP portfolio in security (Stealth) and high-performance computing
Long-term government contracts provide stable revenue base
Resilient business model pivoting from hardware to services
Red Flags66% offshore workforce Ò€” highest of any major Australian MSP
Annual restructuring cycles Ò€” predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams
Revenue decline for 8+ consecutive years β€” shrinking company
Massive pension liability burden constrains strategic investment
Below-market compensation across most roles and geographies
Legacy mainframe dependency limits innovation culture
Perpetual restructuring β€” headcount reduced from 40K to 15K over decade
Worker ProsExposure to large, complex projects
Global brand opens doors
Some teams have excellent managers
Deep government and aviation domain expertise
Stealth cybersecurity platform is genuinely innovative
Stable government contract base
Long-tenured employees create institutional knowledge
Worker Cons66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased Ò€” expect yours next
Executive bonuses while staff are made redundant
Revenue decline for 8+ years β€” shrinking business
Massive pension liability drags on finances
Below-market compensation with limited growth
Legacy culture limits innovation and agility
Constant restructuring reduces morale

Which MSP Should You Choose?

Both Global Integrator and US Enterprise IT Services have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.