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Capgemini (inc. Empired) vs Wipro: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

Capgemini (inc. Empired) vs Wipro

A detailed comparison of two major Australian Managed Service Providers.

Feature Capgemini (inc. Empired) Wipro
Overall Score2.83.4
TypeGlobal IntegratorIndian IT Giant
Employees1500-2000250000
Founded19671945
HeadquartersSydney, NSW (Global HQ: Paris, France)Bengaluru, India
RevenuePrivate$10.8B
Salary Range$95,000 - $180,000$18,000 - $105,000
SpecialtiesCloud, Microsoft Dynamics, Enterprise Applications, ConsultingManaged Services, Cloud, Digital Transformation, Consulting, Enterprise Applications, Cybersecurity
CertificationsMicrosoft Partner, AWS Partner, Salesforce Partner, SAP PartnerMicrosoft Partner, AWS Partner, Google Cloud Partner, SAP Partner, ISO 27001, CMMI Level 5
Green FlagsLarge global scale Ò€” can handle enterprise projects
Some genuinely talented people in specific teams
Good vendor partnerships and certification support
Global IT services leader with 250,000+ employees across 60+ countries
Strong focus on sustainability and ESG β€” industry leader in environmental reporting
Investment in consulting and digital capabilities via Wipro FullStride (Capco, Designit acquisitions)
Broad geographic diversification reduces single-market dependency
Red Flags66% offshore workforce Ò€” highest of any major Australian MSP
Annual restructuring cycles Ò€” predictably unpredictable
Acquired 4 companies in 5 years, erased all brands
Below-market salaries (A$113K average vs A$128-138K market)
Razer data breach: US$6.5M in damages awarded
BOQ and ME Bank offshoring scandals documented
Glassdoor reviews describe 'toxic' culture in some teams
Revenue growth lagging peers (TCS, Infosys) β€” margin pressure is persistent
High attrition (20%+) undermines project continuity and team stability
Below-market compensation for mid-to-senior technical talent
Management restructuring cycles create organisational fatigue
Quality consistency issues across different delivery centres
Worker ProsExposure to large, complex projects
Global brand opens doors
Some teams have excellent managers
Strong brand recognition as one of India's top IT firms
Global project exposure across multiple continents and industries
ESG and sustainability leadership adds purpose to work
Good training and certification support
Worker Cons66% offshore means onshore roles are increasingly 'bridge' positions
Annual restructuring creates constant uncertainty
Below-market salaries with opaque promotion processes
Four acquired companies erased Ò€” expect yours next
Executive bonuses while staff are made redundant
Below-market salaries across most roles and seniority levels
High attrition creates team instability and rework churn
Bureaucratic culture with slow decision-making
Revenue growth lags peers β€” restructuring cycles create uncertainty
Onshore roles are increasingly client management, not technical delivery

Which MSP Should You Choose?

Both Global Integrator and Indian IT Giant have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.