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Codux vs Epic IT: Which MSP is Better? | The MSP Playbook

Codux vs Epic IT

A detailed comparison of two major Australian Managed Service Providers.

Feature Codux Epic IT
Overall Score3.7β€”
TypeBoutique / High-GrowthAustralian Mid-Market MSP / Cybersecurity
Employees10-3035+
Founded20182003
HeadquartersSpotswood, VICPerth, WA
RevenuePrivatePrivate
Salary Range$70,000 - $110,000Not publicly disclosed
SpecialtiesMicrosoft 365, Teams & Modern Workplace, Cloud Migration, Cybersecurity, IT Advisory / vCIO, Digital TransformationManaged IT Services, Cybersecurity, Microsoft 365, Cloud, AI Governance, vCIO
CertificationsMicrosoft PartnerISO 27001, Essential Eight aligned
Green FlagsModern, software-first approach to IT services
Strong focus on Microsoft 365 and Teams expertise
Flexible work culture with emphasis on learning
Boutique advisory model (vCIO) differentiates from commoditised MSPs
Positive client testimonials across multiple sectors		Australian-owned
ISO 27001 certified
Strategic vCIO included in engagements
90-day satisfaction guarantee stated by provider
Red FlagsVery small scale limits career progression
Below-market pay for senior roles vs enterprise MSPs
Limited brand recognition outside Melbourne
Boutique size means less job security during downturns
Narrow technology stack focus (heavily Microsoft-centric)		Provider claims and guarantees require independent validation before procurement
Worker ProsModern tech stack with Microsoft-centric focus
Flexible, contemporary work culture
Strong emphasis on learning and development
Direct client exposure across strategy and delivery
Autonomy and ownership of work		β€”
Worker ConsSmall scale limits career progression
Below-market pay for senior roles
Limited brand recognition outside Victoria
Heavy reliance on Microsoft ecosystem
Less structured HR/P&C than larger firms		β€”

Which MSP Should You Choose?

Both Boutique / High-Growth and Australian Mid-Market MSP / Cybersecurity have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read